Shipping policy

Shipping policy

It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping option	Estimated delivery time	Price
Free	3-5 Business Days	$0
Expedited	2 Business Days	9.99
Express	1-2 Business Days	24.99

International Shipping

We offer international shipping to the following countries: CANADA

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MRX Solutions is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.